The CUnet Blog

Posts Tagged ‘Pay-per-click’

PPC in 2012: What Higher Ed Marketers Should Know

Pay-per-click (PPC), or paid search, plays an important – and in many cases growing – role in the recruitment marketer’s toolkit. As we look ahead, we’ve identified five key PPC trends that we expect to emerge in 2012. What do you think?

1) Larger portion of marketing budgets allocated to Paid Search

In light of the heightened regulations surrounding the higher education space and the need for more transparency, schools will be moving further away from third party inquiry generation and allocating a larger percentage of their marketing budgets to paid search initiatives. Concerns regarding compliance with affiliate lead generation, coupled with the inability to track the full effectiveness of more traditional methods of print, radio and TV, will result in a shifting focus to paid search. Through paid search, every dollar spent can be tracked for the most effective ROI, all while managing consistent, compliant messaging.

2) Rising search volume for associate degrees

Search volume for queries related to associate degrees rose substantially throughout 2011 and is expected to continue to rise into 2012, resulting in higher cost-per-click rates and more competition on related keywords. Associate degrees have become more popular over the past few years as people looked to go back to school after being laid off from work. Associate degrees are usually less expensive and can be completed more quickly than bachelor’s degrees, allowing the student to get back on the job market sooner than other programs. Schools that offer associate degrees will be able to capitalize on the increased traffic potential, but competitive bids will be necessary to obtain top positions.

3) Expansion to Third Tier Networks

With tightened budgets and more competition in the main engines of Google and Bing, more advertisers will look to third tier networks in 2012 to supplement inquiry volume at lower CPCs. Though the options for geo targeting and robust reporting are more limited with these networks, they have provided many schools with quality inquiries that can convert into enrollments and starts. Competition for online programs will only continue to grow, resulting in CPCs exceeding the $20 range for top position in Google on core phrases such as “online colleges.” Schools that cannot afford to remain competitive for expensive key phrases will be forced to turn to these third tier networks to expand their reach.

4) Growth of Mobile Paid Search

As the mobile phone market continues to grow and more people own them, the ability for a school to advertise via mobile phones will become even more important. According to comScore, 234M Americans now own mobile devices, 90M of which are smartphones. More and more potential students are relying on their mobile phones for researching and planning, making it more crucial to run mobile paid search campaigns and to drive traffic to a mobile optimized landing page. Most paid search campaigns target just desktop and tablet users, leaving the entire mobile market untapped. Schools that have not yet expanded their paid search campaigns to mobile should definitely look to do so in 2012.

5) Thorough Brand Monitoring

The increased focus on paid search moving into 2012 will require brand monitoring on search engines to be even stricter. Most search engines place no restrictions on the use of brand-related keywords, allowing competitors and affiliates to bid on other brand terms, driving up the CPC for those valuable keywords. In one example, after detecting and cleaning up brand violations, a school saw an 87% decrease in average CPCs on their brand terms. Although search engines may have established procedures for filing complaints, they don’t proactively monitor brand usage, leaving the responsibility of actually monitoring for inappropriate bidding and improper use of brand terms in ad copy up to the brand itself. Schools must take an active role in protecting their brand through policing for brand violations, and then enforcing a reach out policy to handle detected violations. The use of brand monitoring tools will grow in 2012 as more schools take a more proactive approach to protecting their brand across the paid search landscape.

Decloaking the Google WAP Mobile Universe: Why Your Mobile Campaign May Be Missing 65% of the Market

clip_image001

The rapidly growing mobile market offers a great platform for schools to extend their brand message and engage prospective students. So, it’s not surprising that we’re seeing a huge growth in  mobile marketing campaigns in higher education.

What is surprising is how many of these campaigns are not correctly targeted or well optimized for a huge portion of the mobile market. In this post, I’ll explore one of the most influential mobile channels (Google Mobile Pay Per Click) and provide some tips on how to ensure your mobile campaign is reaching it.

Why Do Different Phones Display Different Search Results?

Many online marketers have no idea that a parallel universe exists of the web called the mobile web (or if they do, they may be unsure what to do with it). Understanding this is the first step in ensuring that your mobile PPC campaigns reach all mobile users.

In order to ensure mobile users reach the best/most helpful search results from their mobile device, Google has a dedicated index of mobile-compatible websites (a.k.a. the mobile web). These sites are indexed separately from the standard Google search index, and are served up in search results from feature phones (in paid ads, these sites get a cool mobile icon next to them like the one below).

clip_image002In other words, doing a Google search query from a feature phone will serve up mobile web results; doing the same search on a smart phone or desktop will serve up results from the standard Google index, resulting in a different set of both organic and paid search results.

Here’s how it breaks down:

  • If you have a smart phone (full HTML mobile browser), your organic search results will be similar to desktop, but the paid search results may be different (only ads that are set up to target smart phones will appear).
  • For Feature Phones (phones with a WAP browser), both organic search results and paid search results will be different than those on a desktop/smart phone. To reach feature phones with a paid search, a dedicated campaign is required (paid search campaigns that only target mobile WAP devices do not overlap with regular online paid search campaigns).

(more…)